Sr. Mgr. Key Account Technologist (all genders)

at  Lam Research

THE IMPACT YOU’LL MAKE

The Clean Key Account Technologist (KAT) will play a pivotal role in managing and nurturing relationships with our key customers. This position requires a deep understanding of semiconductor processes and equipment, as well as the ability to provide technical expertise and support to ensure customer satisfaction and success.

• Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
• Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
• Process Optimization: Collaborate with customers to optimize semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance.
• Product Demonstrations: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research technologies.
• Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
• Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
• Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.