Sr. Product Manager Telephony Team

at  Dialpad

SKILLS YOU’LL BRING

• 5+ years experience in product management, preferably in a SAAS company, with experience managing partner relationships and owning releases through planning, execution, and go-to-market.
• Experience with VoIP services strongly preferred
• Strong communication & presentation skills
• Excellent organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
• Nimble and flexible with regards to changing priorities & business needs. Startup experience is a plus
• BS/BA in Engineering or similar field is a plus

DIVERSITY, EQUITY, AND INCLUSION (DEI) AT DIALPAD

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

YOUR ROLE

We are looking for an experienced Sr. Product Manager to join our team and help build the future of business communications, in collaboration with our global network of carrier partners. The right person will not only have an entrepreneurial, forward-looking mindset, but also act as a bridge between our external carrier partners and our internal product, design, marketing and engineering teams. Take ownership to deliver the best-in-class voice and messaging capabilities to our customers. Ideally, you’ve been a PM for a SaaS product that has significant integrations with third-party service providers, and are comfortable operating in an agile environment. If you’re creative, goal-driven and hands-on, and you like working with a smart, talented, truly awesome team, we’d love to hear from you!

WHAT YOU’LL DO

• Know your customer – Research, analyze data, and talk to your customer. Be the biggest advocate for your user’s needs.
• Lead the charge – organize, align and provide clarity across multiple teams to deliver business value
• Drive a strategic vision – become an expert in your area in order to create a compelling strategy for success
• Manage complexity – Manage requirements documentation and maintain the details of multiple complex projects without losing focus of the big picture.