Sr. Project Manager, CRM Implementation

at  EDC

Posting Date: Jan 28, 2025, 3:13:46 PM
Primary Location: Ontario-Ottawa
Job Type: Contract
Schedule: Full-time
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

KEY RESPONSIBILITIES

• Project Management: Lead a medium to large project team, with the Initiative Lead and Technology Lead define the project vision, communicate outcomes, foster a collaborative and productive work environment. Guide the team to achieve quarterly and annual outcomes. Coordinate team actions and manage team member transitions.
• Stakeholder Management: Work closely with key stakeholders, including Finance teams, IT groups and external vendor/system integrators. Ensure overall project health, including risk management, invoice validation, timesheet processing, and steering committee preparation.
• Resource Management: Manage project resources, proactively handle project costs within Planview, provide forecasts, and present variances with narratives at review points.
• Planning and Execution: Ability to develop detailed project plans, manage timelines and ensure project milestones are met. Ensuring activities are identified, organized, and resourced to meet project objectives. Turning the project plan into Epics and Features within ADO.
• Risk Management: Identify, manage, assess, escalate and assist with mitigation of risks, issues, dependencies, and constraints. Develop and implement solutions as needed.
• Communication: Consolidate and align information for key stakeholders, ensuring accurate and relevant updates.

ADDITIONAL RESPONSIBILITIES:

• Plan for quarterly targets and update plans to align with actual work states.
• Connect regularly with initiative leads for updates and consolidate work progress.
• Manage project review processes and provide stakeholders with key recommendations.
• Implement innovation processes to ensure continuous improvements.
• Provide documentation and training for successful transition to business as usual.