KEY RESPONSIBILITIES/OUTCOMES

• Intermediate Understanding on all Areas we deliver Reporting Services.
• Create/Update complex reports.
• Conduct calls with Account Teams for requirements.
• Conduct calls with External Clients.
• Schedule existing reports.
• Cross-Training/Coaching for Team Members.
• Operational Analytics Knowledge.
• Support on managing escalations to closure.
• Develops solutions to complex problems.
• Contribute to and/or guide the completion of specific programs and projects.
• Technical lead within the team, supervising and guiding skilled and/or lower skilled/routine team workers.
• Support leads on managing escalations and critical activities.
• Interfaces with all customer services management to provide historical account information to enable business decisions on selected critical accounts.
• Facilitates profit reviews on targeted accounts, provides profitability and service delivery analyses, and contributes to Operation goals for account profitability.
• Contributes to division margin improvement goals and provides data to Operation to prepare valuable account analysis.
• Develops and submits Program financials to the Unisys Finance Organization.
• Supports the refinement of EVM Certification Documents.
• Provides recommendations on internal project set-up.
• Generates Timecard, Other Direct Cost and Labor reports on a regular basis to ensure all costs are accurately recorded.
• Prepares back-up reports for customer invoicing, including, but not limited to:
• Labor Detail.
• Non-Labor Detail, including ODC and travel.
• Explanations for all of the travel and Other Direct Costs.
• Costs by Contract Work Breakdown Structure (CWBS).
• Cumulative costs for the entire Program by CWBS.
• Prepares the actual hours and dollars reports charged to the Program for the monthly Cost Performance Review 6 (CPR6) that is submitted to the customer.
• Participates in the preliminary Cost Performance Review and Program Management Review meetings with the customer.
• Assists Program Management with finance inquiries.
• Supports the Project Controller with any corrections to the invoice and opening new project numbers as well as map employees to projects.
• Updates the forecasting spreadsheets for a Program, as needed to maintain accurate financial data.
  

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