Sr Sales Support Consultant

at  Caterpillar

WHAT YOU HAVE (SKILLS & EXPERIENCE)

• Excellent communication, presentation, and interpersonal skills; Demonstrated ability to communicate complex concepts clearly and persuasively based on the audience.
• Ability to create/enable behavioral changes in organizations and motivating others inside and outside the Caterpillar to improve performance.
• Ability to work independently with urgency, innovate and deliver results
• Strong project leadership capabilities, excellent communication skills and organization

BASIC REQUIREMENTS:

• Bachelor Degree
• English and Spanish Pre Advanced

ROLE SUMMARY

Caterpillar’s Construction Industries Services Division (CISD) is hiring an Senior Sales Support Consultant for our Retail and Small Core customers. The role supports the LATAM territory (Central and South America), acting as a market specialist and subject matter expert for strategic Retail and Small Core Aftermarket solution development within Construction Industries. The Senior Sales Support Consultant will pinpoint and prioritize key lost opportunities in Retail and Small Core, driving solution development through the Construction Industries Services Division.

WHAT YOU WILL DO (JOB DUTIES)

• Identify “Moments that Matter” and gather on Voice of the Customer/ Voice of the Dealer/ Voice of the Business and data insights to define CI retail customer requirements for highest areas of lost retail opportunity in LATAM
• Work through key partners to pilot compelling integrated services offerings relevant to Construction Industries Retail and Small Core customer needs in LATAM
• Regionalize central Go-To-Market framework consisting of definition of winning, execution plan & preparation, marcomm, training and governance
• Help Monitor priority LATAM dealer’s Retail and Small Core SGPs and implementation of the Winning Recipe and support Area Sales Reps in the field as needed to support Retail and Small Core STU growth.
• Own Retail Sales Variance strategy and quarterly retail campaign strategy and execution for the region.