Sr. Sales Training Specialist (HLA/Transplant Diagnostics)

at  Thermo Fisher Scientific

JOB DESCRIPTION

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

POSITION SUMMARY:

Contribute to learning strategies for Transplant Diagnostics Division in the Specialty Diagnostics Group as a Commercial Training Specialist on our Sales Operations Team. This remote position (1) is open to applicants in the upper 48 states of the U.S. near a major airport.

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• Bachelor’s degree
• At least three years of relevant experience in clinical or healthcare sales and/or marketing.
• Proven experience as a Sales Training Specialist or similar role, preferably within a healthcare sales environment.
• Understanding of the current transplant diagnostics or healthcare environment.
• Strong knowledge of sales processes, selling techniques, and sales methodologies.
• Excellent presentation and facilitation skills, with the ability to engage and encourage learners in both in-person and virtual settings.
• Proficiency in instructional design principles and adult learning theory.
• Strong communication and interpersonal skills to collaborate with sales team members, subject matter experts, and collaborators.
• Analytical skills to assess training needs and evaluate training efficiency.
• Familiarity with sales tools, content creation, as well as e-learning and Learning Management Systems (LMS) platforms and CRM systems.
• Ability to adapt to changing business needs and deliver training programs in a dynamic environment.

• Training Needs Analysis: Evaluate the learning and development needs of the global sales team through surveys, interviews, and performance evaluations. Identify skill gaps and areas for improvement.
• Developing Training Programs: Craft and develop comprehensive training programs that align with organizational goals and sales objectives. Build engaging training materials, presentations, and interactive activities.
• Delivering Training Sessions: Facilitate dynamic and interactive training sessions for sales representatives and managers, including in-person workshops, virtual training sessions, and e-learning platforms.
• Sales Process and Product Training: Provide training on the sales process, covering prospecting, qualifying leads, presenting solutions, handling objections, and closing techniques. Support global sales force development.
• Sales Skills Development: Coach and mentor sales representatives to improve their selling skills in areas such as effective communication, negotiation, relationship building, and consultative selling.
• Sales Tools & Technology Training: Train the sales team on the effective use of commercial tools, CRM systems, and other technology platforms to boost productivity and efficiency.
• Sales Performance Evaluation: Assess the efficiency of training programs through evaluations and feedback. Analyze sales metrics and conduct follow-up sessions to reinforce learning and address performance gaps.
• Continuous Improvement: Stay current with industry trends, sales methodologies, and standard processes. Recommend and implement new training initiatives to improve the efficiency of sales training programs.