Sr Service Support Representative

at  Thermo Fisher Scientific

JOB DESCRIPTION

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

EDUCATION

• High School Diploma or GED required

EXPERIENCE

• Experience in GxP environment preferred
• Working knowledge of work order management system (Maximo) preferred
• Proven excellence in customer service skills
• Computer literacy

KNOWLEDGE, SKILLS, ABILITIES

• Attention to detail and technical problem-solving skills
• Ability to multi-task and promote a team environment
• Strong written and oral communication skills
• Proficient in Microsoft Office, especially Excel, and confident working in systems and databases
• Excellent time management and organizational skills
• Ability to work independently within the customer location

Please refer the Job description for details