Purpose & Overall Relevance for the Organization:
To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives.

Key Responsibilities:

• Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergies
• Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly
• Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business
• Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits
• Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs
• Provide input on high potentials based on training/coaching experiences
• Control monthly budget usage and report to manager

Key Relationships:

• Excellent interpersonal relationships. Permanent contact with commercial teams in stores.
• Direct contact with retail & Wholesales stakeholders.

Knowledge Skills and Abilities:

• University degree or equivalent education required
• Broad and deep theoretical understanding of functional area
• Minimum 2 years experience in job or job function

Requisite Education and Experience / Minimum Qualifications:

• 2 years experience

• Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergies
• Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly
• Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business
• Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits
• Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs
• Provide input on high potentials based on training/coaching experiences
• Control monthly budget usage and report to manage