Sr. UX Designer

at  AppFolio

HI, WE’RE APPFOLIO

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.
We love where we work, and you can, too.
The ideal candidate will be an excellent communicator, someone who is knowledgeable and eager to apply Agile and Lean UX techniques. We’re seeking candidates who are comfortable in a fast-moving organization and ambiguous problem spaces. From a collaboration standpoint, we’re looking for a candidate who is excited to work closely with Software Engineers, QA Engineers, UX Designers, and Product Managers to build innovative software solutions.

QUALIFICATIONS:

• Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
• A portfolio of software design that demonstrates your design process, skills, and creativity
• Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
• Experience conducting user research, distilling data to insights, and using insights to inform the product experience
• Excellent communication, collaboration, and problem-solving skills
• Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
• Advanced proficiency with design and prototyping tools, preferably Figma
• Minimum of 5 years of experience in user experience design

• Obsessively learn the product, our users, and their needs to able to craft the future of real estate software
• Be the voice and advocate of the customer, understanding their context and processes, and communicating their needs to the team through data and insights
• Understand complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios and story mapping
• Ongoing, close collaboration with team members during each sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design feasibility
• Supporting the team as needed with wireframes, flow diagrams, rapid prototypes, and mock-ups to communicate and validate design ideas efficiently
• Facilitate user research, in collaboration with the team, to validate ideas and prototypes, as well as conduct ongoing usability testing of the working software
• Evangelize a cohesive user experience via the consistent use of UI patterns from our design system
• Navigating the constraints of complexity - meeting external and internal compliance needs to create an exceptional experience within those constraints
• Interact with colleagues in a way that supports our team values of HEART - Humor, Effectiveness, Autonomy, Respect, Trust