Sr. UX Manager

at  Sago Mini

Sago Mini is an award-winning publisher of preschool apps and toys worldwide. We are supported by a team of artists, designers, developers, product managers, thinkers, and doers devoted to play. With over 100 million downloads and three subscription services featuring 45+ apps, Sago Mini brings thoughtful design to life for kids and parents worldwide. Along with Toca Boca and Originator, we’re part of the Piknik family – a collection of top-rated apps for kids in one subscription.

QUALIFICATIONS AND SKILLS

• 12+ years of experience in the field of UX or product design
• Have collaborated with Product Managers to deliver on business objectives
• Experience overseeing growth work and experimentation
• Experience working on mobile apps
• Portfolio of work that shows a commitment to quality user experience
• Experience managing teams of 3+ designers
• Experience presenting to and working with a variety of stakeholders, including C suite executives

ABOUT THE ROLE

Sago Mini is seeking a Sr UX Manager to help grow and develop our UX and Graphic Design talent as we strategically scale our team to deliver on business goals. As a Sr UX Manager, you will be supporting our team of 4 UX Designers and 2 Graphic Designers, in addition to collaborating with our Principal UX Designer and Product Managers. This is a senior position suitable for candidates with 12+ years of UX Product Design and also with People Management experience of at least 3 direct reports.
This is a hybrid role. You will be required to work in our downtown, Toronto office 2-3 times a week.

YOU’LL THRIVE IN THIS ROLE IF YOU…

• Enjoy leading a team while growing and developing other designers
• Have a strong design sense and take pride in upholding high quality standards of work
• Possess the ability to have difficult conversations and share your concerns when it is required
• Identify with a ‘servant leadership’ style where your ego takes a backseat - you care about better serving others rather than maintaining authority
• Care about fostering a culture of feedback for continuous improvement - delivering feedback in an honest and respectful manner with open dialogue
• Enjoy keeping up to date with the industry and have a keen interest in understanding and continuous learning in the space
• Take price in promoting smart decision making within projects - noticing when perfection can get in the way of good, and helping your employees to prioritize efforts by checking in with project managers and craft leads

WHAT YOU’LL BE DOING

• Hire, train, manage, and retain a team of UX and Graphic Designers
• Partner with the Principal UX Designer to improve designer skills through ongoing feedback
• Lead projects and work closely alongside your team, strategizing with the Product Manager and Principal UX Designer
• Develop and maintain systems and standards for design across various products
• Lead in the facilitation and management of external consultant projects - keeping sight of project goals, stakeholders, and schedules
• Help shape business direction through process and product improvements, delivering on quarterly goals
• Work with our user research team to engage in usability testing and co-design for yours and your teams projects
• Collaborate with managers across several cross-functional disciplines
• Research and advocate for best practices in design operations management
• Network and stay connected with external UX and graphic design community