SSVF Supervisor (Full-time)

at  Catholic Charities Diocese of Paterson

WORK REQUIRES EXPERIENCE AND KNOWLEDGE IN THE FOLLOWING:

• Bachelor’s Degree required
• Commitment to serving homeless individuals
• Minimum of 2 years’ experience in providing case management
• Experience in program management and staff supervision
• General knowledge of local community resources
• Proficient in Microsoft Office
• Good verbal and communication skills
• Ability to work independently
• Ability to multitask, maintain confidentiality, and meet deadlines
• Ability to maintain professional conduct, attitude, and appearance at all time
• Ability to identify underlying challenges and barriers
• Ability to have attention to detail
• This position requires a Valid Driver’s license with a good driving record
• Must be a proactive critical thinker and problem solver

• Have a working knowledge of all aspects of the SSVF Program Guidelines and CFCS SSVF Policies and Procedures
• Supervise and direct case managers to ensures that veterans receive a high quality of care
• Maintain their own caseload as needed
• Manage the day-to-day operations of the case managers in our catchment areas (Passaic, Morris, Sussex, Union, Hudson, Bergen, and Essex Counties)
• Review and approve all SSVF intake files for eligibility
• Ensure that clients receive appropriate services as required by our SSVF contract and SSVF Program Guidelines
• Follow Housing first approach to housing
• Review and approve all financial assistance requests submitted by case managers before submitting to the SSVF Director for final approval. In addition, ensure all requests are accurate and timely.
• Participate in all VA calls and trainings as assigned.
• Provide monthly statistical information
• Conduct bi-weekly supervisions with case managers
• Ensure eligibility screenings, intakes, contacts, housing stability plans, temporary financial assistance, and other information is documented timely and accurately in the electronic health record (AWARDS)
• Function as a team member by covering co-worker’s responsibilities, participating in program activities, and communicating relevant information to other team members.
• Develop and maintains relationships with local social services, public benefit agencies, shelters, faith based and community-based organizations.
• Collaborate with the Continuum of Care (COC) in our catchment areas and other VA, and community providers to ensure services are delivered efficiently.
• Actively participate in the Veteran By- Name List efforts in collaboration with the COCs and other VA and community providers in our catchment areas.
• Attend and participate in all staff meetings, trainings, and case conferences, as assigned
• Ensure staff are documenting service delivery accurately and timely while ensuring veteran confidentiality
• Communicate with staff and clients to resolve issues that may arise
• Conduct chart reviews
• Ensure all client files contain all required documentation as per the SSVF Guidelines
• Have a working knowledge of AWARDS/HMIS database
• Monitor all screens to ensure contact is made within 24 hours of receipt of screen
• Ensure all data is entered accurately and timely into the AWARDS database
• Transport clients in agency vehicles in a safe, cautious, and responsible manner
• Communicate all barriers and/or issues to SSVF Director
• Submit monthly reports as required
• Adhere to agency policy, procedures, and professional code of ethics
• Responsible for other duties that the SSVF Director may assign from time to time to support the effective and efficient operation of Catholic Charities/SSVF.
  Great Benefits: For full time positions, (30+ per week) we offer:
  We provide PAID training
  Medical/vision and dental
  Life insurance (agency-paid), supplemental life insurance (employee-paid)
  Flexible spending accounts
  Accidental/Critical Illness Insurance
  403B (with company-matching)
  Generous paid time off
  Employee discount programs (i.e. travel, movies, cellphone), etc.
  Collaborative team environment
  Career growth opportunities