Staff DevOps Engineer

at  SailPoint

Identity Security Cloud is SailPoint’s Identity as a Service (IDaaS) product, and the Staff DevOps Engineer will be a key player on the DevOps team servicing the product suite. They will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• 3+ years Experience with AWS cloud infrastructure environments
• 3+ years Experience with Kubernetes
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Ruby, Python, etc)
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor’s degree in Computer Science or other technical discipline, or equivalent experience is preferred, not required

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc