Staff Product Designer

at  Relay Financial

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money’.
At Relay, our Product team is responsible for shaping our small business banking platform. We talk to customers constantly, dive deep into the challenges they face running their businesses and work together with them to build helpful, delightful tools & financial services. Examples from the last year include automated savings accounts & expense management.
We’re looking for a Staff Product Designer to help design the future of SMB banking – and the future of the Design function at Relay. You’ll be joining a design team of three so you’ll have a massive impact and work closely with our product team to shape upcoming features.

• Participate in the end-to-end cycle of new projects, encompassing various scales. This includes: discovery research, prototyping, usability testing, monitoring results, and iterating appropriately
• Implement high-quality design solutions from initial concept to final output, focusing on creating intuitive and aesthetically pleasing interfaces.
• Drive the definition of our design and product team’s culture, rituals, and activities as a Craft Leader. This involves: mentoring team members, enhancing their skills in interface design, fostering a collaborative environment
• Clearly communicate design rationale and iterations to peers and stakeholders.
• Employ storytelling techniques to present a vision, creating a shared understanding of the UX strategy with the broader team.
• Give and solicit feedback to continually raise the bar for quality and craft.