Staff Product DesignerNew

at  Podium

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

ABOUT THE ROLE

As a Staff Product Designer, you’ll partner closely with product managers, designers, and engineers to build and ship creative solutions and experiences to customers running small businesses all over the world. You’ll design workflows, interactions, prototypes, and visuals that are thoughtful and practical, leading to a direct impact on Podium, our customers, and their customers.
Our automations and bulk messaging experiences are pivotal for helping businesses convert and generate leads. Your designs will support businesses in implementing automations and developing outreach efforts, enabling more efficient lead conversion and customer re-engagement. You’ll collaborate closely with stakeholders to understand user needs, conceptualize solutions, and iterate designs based on feedback. Your work will directly impact the way our teams engage with and support our customers, driving enhanced user experiences and successful outcomes.

WHAT YOU WILL DO

• Lead the design of end-to-end features for various product areas leading to business impact for Podium and our customers. This includes product areas such as AI employees, automations, and bulk messaging.
• Partner and collaborate with product, design, and engineering leadership to help shape strategies for product development and user experience.
• Develop, maintain, evolve, and design within style standards (spanning desktop and mobile), with an eye towards efficiency and a consistent user experience.
• Conduct user research to understand our customers and their needs.
• Work cross-functionally with Product, Marketing, and Engineering partners representing design at Podium, providing and seeking feedback, and participating in feature prioritization and planning.
• Seek out feedback from peers, executives, and customers and apply what you learn to elevate your design solutions.
• Mentor and grow Product Designers early in their career
• Participate in recruiting and interviewing design candidates to help build an excellent Product Design team.