Staff Program Manager

at  Intuit

OVERVIEW

As part of the Strategic Partner Go To Market Team, the Program Manager will be responsible for driving operational excellence across the Team and across internal and external partners. Key areas of focus will be placed on implementing TurboTax Program for each tax year to enable the Strategic Partner Go To Market Team to be successful in establishing and growing partnerships. Ensuring Terms and Conditions database is updated, tools are in place for tracking and reporting, pricing tools have been updated with all new products and pricing and overseeing, maintaining, and enhancing our end-to-end operational processes.

HOW YOU WILL LEAD

• Strategic thinking… ability to think strategically about the changing internal and external environment and how best to position our operations for the future
• Process Driver… proven experience implementing process to drive the operational productivity of a team
• Entrepreneurship/Innovation… mindset and ability to quickly test, learn, implement, and continually improve how we operate across our groups
• Project Management… extensive experience driving complex projects that cross multiple groups, and managing dependencies/risks to ensure we deliver on shared outcomes
• Work cross functionally to improve overall programs looking for ways to deliver win/win/win for the customer, partner and Intuit
• Metrics Mindset… strong analytical skills with experience implementing key metrics to help guide our decision making across our group.
• Customer Focused… passionate and driven to deliver the best experience for internal and external customers/partners and strives for continuous improvement to enhance what we must be more efficient
• Implements and manages processes to ensure we capture and meet compliance requirements for our internal and external partners

Please refer the Job description for details