Staff Program Manager

at  Intuit

OVERVIEW

As members of the People & Places (P&P) team, we are stewards of Intuit’s greatest strategic asset: Our People. Our vision is to maximize the potential of our people to accelerate Intuit’s growth. Come join the Change Leadership & Program Management team as a Staff Change and Program Manager where you will enable us to deliver outcomes with speed, empower us to drive change with excellence, and enhance our ability to scale P&P’s impact across Intuit.
Be a part of an experienced and innovative group of program managers that drive execution of our most important priorities. Play a leadership role in our mission-based teams that create offerings and services to accomplish things such as: build manager capability, design our workforce and workplace of the future, enable career growth and transform our HR technology for the future – to name a few.

QUALIFICATIONS:

• 4+ years of program management experience in a SaaS based technology company, with direct experience working with multiple cross-functional teams; Experience working with HR and Employee Programs as well as technical aptitude are pluses
• Deep understanding of talent and performance management and technologies to support the end to end experience
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information; lead and drive change; deliver results
• Excellent balance of people, organizational, and technical skills. Ability to execute and deliver successfully in situations where authority is not a given
• Thrive in a culture of ownership, delivery, and innovation
• Comfortable bending between the tactical and strategic
• Ability to communicate at all levels with clarity and precision both written and verbally
• Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy
• Ability to drive progress and adapt in a rapidly changing environment
• Professional, team player with strong leadership and interpersonal skills
• BA/BS degree is in Business, Human Resources, Computer Science, Engineering, or related fields is desired. Equivalent work experience will be considered

IN THIS ROLE YOU WILL HAVE THE OPPORTUNITY TO:

• Develop a high-quality program/portfolio management plan and roadmap, including specific milestones to be individually owned and tracked
• Drive execution across all workstreams of the priority and ensure the team operates with extreme ownership to deliver outcomes with velocity
• Understand the impact of changes and type of change (process, technology and organization) across multiple functions and develop the change management approach and plan.
• Foster shared accountability through defining and managing effective op mechs, tracking tools, escalation paths and processes for the team
• Identify and escalate risks, issues and dependencies to ensure the team can execute with speed
• Track progress against outcomes and provide regular updates to sponsors and P&P Leadership
• Identify when a decision or tradeoff is needed, drive discussions to assess options, and provide principled and data driven recommendations to stakeholders for final decision

RESPONSIBILITIES:

• You will lead and drive program/portfolio planning and execution in partnership with cross-functional groups such as Technology, Legal, Communications and Intuit business units to deliver successful business outcomes. Programs can include P&P product & service development, HR technology transformation and extensive change management
• You will be a thought partner to sponsors and directors, contributing to work content and looking around corners for upcoming risks
• You will be a role model for change leadership, ensure effective change management is part of the programs you lead and will be part of building this capability across the organization
• You will drive program roadmaps and dashboards across complex, multi-phase programs involving multiple contributing teams
• You will drive your program teams to deliver strategic outcomes with velocity; manage dependencies and remove obstacles that stand between your teams and business success using best practices for initiating, planning, and executing critical cross-functional programs end-to-end
• You will ask the right questions to help identify technical gaps, facilitate decision making and drive trade-off decisions when needed to achieve the program outcomes
• You will drive areas of improvement across the program/portfolio in partnership with stakeholders to enable cross Intuit acceleration.
• You leverage strong relationships and operational rigor to foster collaboration and shared accountability for outcomes across appropriate P&P functions and other critical partners
• You keep the big picture in mind and tie the program/portfolio and Intuit strategy together including industry context.