Staff Scheduling Coordinator

at  Novant Health GoHealth Urgent Care

Job Title: Staff Scheduling Coordinator - Hybrid position
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Staff Scheduling Coordinator will assist with filling open shifts for same-day callouts, coordinates, manages and maintains the staff and provider schedules for the market. Establishes relationships to gain knowledge of individual preferences, skills and abilities, using judgement to achieve scheduled coverage needs for the business.

REQUIREMENTS

• High School Diploma or equivalent, required
• Proven experience working with excel, required
• Scheduling experience within a healthcare environment, preferred
• Skills in QGenda or other transferable scheduling software, preferred

• Responsible for assisting with maintenance and updating schedules for center staff. Responsibility for scheduling all providers (full-time, part-time and per diem) for clinical shifts, both on a biweekly (pay period) basis
• Assist with filling gaps in the schedule that arise (e.g. due to illness or operational needs).
• Conduct outbound calls to identify team members to fill same-day and/or future-dated open shifts.
• Update schedules accordingly with new assigned team members.
• Assist with re-scheduling team members that call out as needed.
• May assist with reassigning PTO hours for team member callouts.
• Collaborates and works in partnership with the Operations Associate and Team Leaders with aligning schedules and coverage for the market.
• All other duties as assigned.
  All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
  For applicants in California, please review our California Consumer Privacy Statement here.