STAFF SERVICES MANAGER I

at  Department of Veterans Affairs

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans’ homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.
CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
This position is located in the Customer Service Unit of the Home Loans Division and is responsible for the operational efficiency and effectiveness of the Customer Service Unit.
Apply today to join our team! Visit our website at https://www.calvet.ca.gov to learn more about us.
We especially encourage veterans to apply utilizing CalVet’s Veterans Hiring Preference (please refer to the Special Requirements section below) and the state’s Veterans Preference program
Please note: You will need to take and pass an examination for Staff Services Manager I to establish list eligibility prior to job offer. Please visit https://www.jobs.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx for more information. Veterans are encouraged to utilize the state’s Veterans Preference Program.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

STATEMENT OF QUALIFICATIONS

A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process.
The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than 2 pages, typed, using 12-point Arial font on standard letter-sized paper with one (1)-inch margins.
1. After reviewing the Duty Statement, please describe the knowledge, skills, abilities, experience, and education you have that qualifies you for this position.

Please refer the Job description for details