Stanford Research Park Program Administrator

at  Stanford University

EDUCATION & EXPERIENCE:

• Bachelor’s degree in business administration or related discipline, or an equivalent combination of technical education, training, and experience.
• Three years of related, progressively responsible experience.
• Prior experience in program delivery, marketing, and event planning and/or services marketing are preferred.
• Previous experience in managing logistics and event planning.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to prioritize own work, multi-task, and work with a sense of urgency.
• Ability to take initiative and ownership of projects.
• Ability to exercise sound judgment routinely and independently in making decisions.
• Ability to think critically and perform due diligence when problem solving.
• Excellent organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrated experience working independently and as part of a team.
• Proficient computer skills and demonstrated experience with office software and email applications.
• Outstanding planning, organization and communication skills and be capable of supporting current and new Stanford Research Park programs with creativity, initiative, and enthusiasm.
• Strong interpersonal skills.

PHYSICAL REQUIREMENTS:

• Frequently perform desk-based computer tasks, grasp lightly/fine manipulation, lift/carry/push/pull objects that weigh up to 10 pounds.
• Occasionally stand/walk, sit, use a telephone, writing by hand, and sort/file paperwork or parts.
• Rarely twist/bend/stoop/squat, kneel/crawl, rarely reach/work above shoulders, operate foot and/or hand controls.

Program Administration

• Perform duties associated with scheduling, organizing, and operating events.
• Recommend vendors for services, serve as liaison with internal and external vendors, and coordinate logistics.
• Analyze program participation and customer feedback to recommend new approaches and improvements.
• Draft meeting minutes and initiate meeting follow-up tasks in an effort to maintain workflow.
• Plan and schedule calendar(s), coordinate appointments, meetings, and conference calls.
• Perform administrative duties associated with finance and accounting.

Outreach and Customer Service

• Serve as a point of contact for Stanford Research Park programs.
• Staff on-site meetings, workshops, and events to ensure the highest level of customer service, including providing prompt problem resolution.
• Organize and staff off-site community events, including those on evenings and weekends.

Marketing and Communications

• Draft program communications.
• Oversee design, production and distribution of promotional items and signage.
• Photograph events for use on website and social media.

Vendor Coordination

• Identify qualified vendors to support new programs.
• Coordinate vendors on specific projects and track vendor progress.
• This position requires regular interaction with representatives from tenant companies, individual employees, and service providers.
• Other duties may also be assigned