Startup Partnerships Manager

at  Zendesk

Job Description

THE INTELLIGENT HEART OF CUSTOMER EXPERIENCE

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request

• Nurture partner relationships to generate signups and understanding of Zendesk across their portfolio companies through a variety of activities like thought leadership events and finding ways to bring value to founders in their communities
• Drive and review incoming startup applications that will eventually convert into paying customers, report on results and own contribution of startups from the region, as well as seat usage and referrals to account executives.
• Assist portfolio companies throughout the lifecycle of the program, from initial interest through to graduation by answering questions on product and pricing, ensuring they get proper onboarding and sales support, and connecting founders across our startup community
• Lead/leverage internal cross-functional teams and coordinate with internal resources across the region to align our go-to-market motions in the region
• Help define the growth strategy for the Startups team in the regio