Stockroom Asssistant

at  Whittard of Chelsea

DESCRIPTION

At Whittard, we’re passionate about bringing luxury tea and coffee to our communities. We’ve been achieving this goal since 1886, you could be part of our story in this new Stockroom Assistant role.
Joining the Whittard family, you will provide exceptional customer service and assist in keeping the store stocked, strengthening the already successful store in the community all while on the receiving end of generous holidays, product discounts and investments in your professional training and development. This role will be operating from 7am to 4pm.

QUALIFICATIONS

• Previous experience in a customer service/retail role.
• Experience demonstrating successful teamwork.
• A commitment to personal development, always striving to reach goals.
• Confidence to engage with customers in product conversations and provide excellent service and support.
• The ability to work early mornings.

ABOUT US

Our story began in 1886 when Walter Whittard began selling the finest tea, coffee and hot chocolate in London with the approach to buy the best. Over 137 years later, our never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard. We continue to flourish, and our ambition will always remain the same - to ensure every customer can enjoy their own Whittard moment and make each day more special.
Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences.
Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.
You can find out more about us as a company on our social media pages or head into one of our stores!

RESPONSIBILITIES

• Creating a relaxed, friendly, customer focussed environment.
• Replenishing delivery, stock management, cleaning, and unpacking deliveries.
• Providing excellent customer service, conducting taste tastings, and achieving daily targets.
• Reading and actioning handover notes and other communications.
• Building great working relationships with colleagues.

THE ROLE ITSELF

Working in a friendly team, you will help create an atmosphere of customer service that keeps people coming back time and time again. Completing day to day activities, you will help uphold the high standards of Whittard and play an important role in the functioning of the store. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.