Store Assistant - Lewis Main Store/OPS SQUAD

at  The Exchange

Creates a tailored shopping experience by ensuring promotional and sale merchandise is displayed timely and readily available to customers. Assesses customers’ needs by actively listening and providing solutions to maximize customer satisfaction and loyalty.

JOB QUALIFICATIONS

Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience.
Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional fixtures, merchandise and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked, and cleanliness of the area.
Actively communicates/promotes the benefits of Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty.
May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rain checks.
May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.