Store Consultant

at  National Storage

Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success.
Our New Zealand business has grown extensively across Auckland to Dunedin and everywhere in between! To assist us with our growth, we are seeking a dedicated Full Time Store Consultant to work at our Lower Hutt centre.

THE ROLE:

Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting & varied role encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

KEY RESPONSIBILITIES INCLUDE:

• Working in a customer facing environment to deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
• Conduct centre tours and walk throughs which showcase our facilities.
• Focusing on centre presentation, maintenance, cleanliness and achieving budgeted KPI goals to ensure our centres always represent our high standards.
• Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
• Action general administration duties such as customer contracts, inventory, and insurance claims.