Store Leader

at  Kate Spade

general purpose of the position: responsible for the strategic development of the business and
the achievement of the stores’ financial goals through strong leadership, development of the skills
of the store sales teams and the development of a strong client base in the area. responsibilities
include, but are not limited to the following:

PHYSICAL REQUIREMENTS:

 available to work store schedule, as needed, including evenings and weekends
 standing for extended periods of time
 able to safely lift boxes up to 40 pounds
 comfortable climbing ladders

SKILLS AND ABILITIES REQUIRED:

 passion and desire for excellence; motivated and results driven
 proven ability to develop and retain top talent
 proven ability to better business results year over year
 exceptional client service skills
 proven leadership and organizational skills
 strong business acumen; including, retail math and P&L responsibility
 proven ability to work with retail operating systems
 excellent verbal and written communication skills
 strong work ethic; ability to problem solve

EDUCATION AND EXPERIENCE REQUIRED:

 5+ years management experience in luxury goods or a comparable retail environment with a focus on
cleinteling
 multi-store management experience
 bachelor’s degree preferre

client & service expert:
 oversee the development of clientele by leading by example in the ability to build and
maintain relationships with clients, produce strong results from proactive outreach and the
development of a personal business trade
 development of business driving initiatives that build a repeat business or that attracts a new
clients in all locations
 ensure each store is actively utilizing their client books in order to generate increased sales
 ensure teams are compliant will all clientele standards and thank you note policy
 ensure all associates complete the sales training program
 model and supervise the selling environment, provide consistent coaching on sales training process in
order to ensure the highest level of client service and sales
 ensure that members of management in both locations are effectively utilizing the DOR program to
take ownership of the business in their respective areas of responsibilities
leadership presence/steward of talent:
 achieve financial success through coaching to improvement of measurable statistics that
positively impact the stores performance
 network, recruit, hire, train and motivate qualified sales teams that effectively represent and
communicate the kate spade brand to our clients
 develop a talent pool to achieve succession planning goals
 provide specific development for the store manager, assistant managers and supervisors by assigning
accountabilities and training with consistent follow-up and feedback
 utilize mid-year and annual review process as a tool for employee development and
advancement; monitor and address performance concerns on a timely basis, partnering HR
when necessary
 network and create positive relationships in the community that result in business generation,
awareness of the kate spade brand and builds a bench strength of qualified candidates to fill key open
positions