Store Manager Burlington

at  Mud Bay Inc

Our mission is to contribute to the health of dogs and cats and the happiness of those who care for them as we build a family- and employee-owned company that we can be proud of. A Mud Bay Store Manager is a powerful role model who leads their team with integrity and responsibility. They hold a focus on success while providing insight for development and growth to their staff and the whole of the company, helping to shape Mud Bay’s future.

JOB DESCRIPTION:

• Practice, provide, and inspire others to create a happy, educational, and fun experience for all who visit our stores
• Strive to continuously grow and develop in an education-rich environment, focusing on dogs, cats, and small animals’ health and nutrition
• Lead by example, train and mentor staff to help contribute to sales growth by continuously providing great customer experience through conversations that focuses on finding solutions and graciously fulfilling our customer’s needs
• Lead, train, and work with the team throughout the day, to maintain an inviting, attractive store by continuously cleaning, organizing, receiving, rotating, restocking, and facing inventory
• Perform transactions at the point of sale, including opening and closing procedures, cash handling and other financial procedures accurately and efficiently
• Contribute to the team’s growth, development, and overall performance by creating strong relationships built with fair delegation, encouragement, empowerment, and frequent communication
• Contribute to community presence by creating and developing relationships with neighboring businesses, shelters, or residences
• Identify and hire excellent candidates to build a cohesive and successful team
• Desire to thrive in and adapt to different environments, communication styles, learning, and developmental needs with flexibility and an open mind
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work in a minimum of six locations

REQUIRED SKILLS:

• Must be 18 years or older
• Experienced manager with 6+ years of proven leadership in a service-oriented environment
• Has a high school diploma, GED, or equivalent
• Experience leading a team required
• Flexibility in location and schedule
• Responsible for leading a shift while training
• Ability to lift up to 45 pounds
• Competent with basic math, comfortable using computers, calculators, and 10-keys
• Has a passion to continuously learn about dogs, cats, and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity; says and does what she or he believes to be right
• Has good judgment; makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player; contributes to the happiness and effectiveness of co-workers
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay
• Interested in building a career with Mud Bay

EXPERIENCE

Required

• 6 year(s): Leadership

EDUCATION

Required

• High School or Equivalent or better

Please refer the Job description for details