Store Manager

at  Clicks Group Limited

POSITION SUMMARY

Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Pretoria
Contract: Permanent
Remuneration: Market Related
EE position: Yes

JOB DESCRIPTION

• To ensure maximum profitability of the store by managing the key financial indicators (eg. sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To deliver high standards of customer service excellence consistently, through the achievement of objectives and continuous improvement.
• To ensure effective people management, development and alignment in store, in order to build capability to meet current and future staffing needs.
• To drive and manage compliance to all in-store processes aligned to requirements

QUALIFICATIONS AND EXPERIENCE:

• Matric/Grade 12 (essential).
• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment as store manager (essential).

SKILLS, ABILITIES AND JOB RELATED KNOWLEDGE:

• Knowledge of store standard operating procedures.
• Knowledge of legislation, IR and safety and security procedures.
• Knowledge of customer service.
• Knowledge of merchandising (visual, layout, Plano gram).
• Product knowledge.
• Knowledge of logistics/supply chain and retail industry.
• Ability to manage, lead and motivate a team.
• Verbal and written communication skills.
• Planning, organising, controlling and delegation skills.
• Conflict management skills.
• Financial skills.
• Problem solving and decision making skills
• Performance management.

Please refer the Job description for details