Store Manager - Dun Laoghaire

at  Shaws Department Stores

Shaws Department Stores have an exciting new vacancy for a Store Manager in their store in Dun Laoghaire.
Established over 150 years ago, Shaws has become a trusted, much loved brand and one of Ireland’s leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide.

SKILLS & EXPERIENCE REQUIRED:

• Proven ability in managing a diverse retail offering within a fashion retail environment
• Excellent organisation skills required with the ability to lead and motivate a team
• Working knowledge of employment law, health & safety regulations and consumer law
  If this sounds like your next career move then we would love to hear from you!

JOB PURPOSE:

Reporting to the Head of Retail, the successful candidate will be responsible for the day to day operation of a busy modern department store.

KEY RESPONSIBILITIES:

• To champion the company’s Vision, Mission and Values.
• To manage all areas of the store operation.
• To aachieve the highest levels of Customer Service and to ensure that store standards, at all times, reflect the Shaws’ brand.
• To provide feedback to the Head of Retail regarding all day-to-day business.
• To drive sales to full potential.
• To highlight poor performing departments and to identify reasons for any declines in sales.
• To deal with and resolve customer queries and complaints in accordance with the company’s customer service policy.
• To oversee the management of store rosters to ensure that costs are controlled and within budgets.
• To actively participate in weekly management meetings bringing forward all issues, ideas, feedback, etc.
• To devise training and development initiatives, including giving direction/guidance to supervisors and implementing staff training.
• To communicate effectively, both within the store and with head office personnel, to ensure a two-way flow of information and that all requests for information are followed through within set deadlines.
• To ensure the health, safety, and welfare of all persons (staff, customers, visitors, concessionaires, contractors, and members of the public) affected by the activities of the store.
• To ensure that all of the company’s policies and procedures are implemented in-store.