Store Manager

at  Freedom Mobile

Company Description
At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.
Does that sound like you? We’d love to meet you.
Job Description
The role
We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting and phenomenal customer service.

A typical day

• Your primary daily interactions will be with Freedom Mobile customers and your team! As a Store Manager, you will…

• • Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
• Provide frequent coaching and mentoring to ensure the success of each employee and the team
• Empower your employees to perform to the best of their abilities in creative and engaging ways
• Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement
• Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers
• Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff
• Ensure efficient store operations through effective scheduling and recruitment
  Your skills/experience
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• SETTING PERFORMANCE DIRECTION: Translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.

• INSPIRING OTHERS: Creating a team environment where everyone wants to do their best and deliver results.
• DELEGATING: Broadly sharing responsibility and accountability of both routine and important tasks and decisions.
• DEVELOPING AND MENTORING OTHERS: Having awareness of each person’s career goals; hold development discussions and provide challenging tasks and assignments to promote development
• HOLDING PEOPLE ACCOUNTABLE: Supervising progress and results; give feedback effectively and make tough decisions when appropriate.

QUALIFICATIONS

• Minimum 2-3 years of progressive retail experience in a management role
• Previous experience in the wireless industry is preferred
• Post-secondary diploma/degree an asset

Please refer the Job description for details