Store Manager Hypermarket

at  Phoenix Hypermarket

JOB SUMMARY:

We are seeking a dynamic and experienced Store Manager to oversee the day-to-day operations of our supermarket/hypermarket. The ideal candidate will be responsible for ensuring efficient store operations, maintaining high standards of customer service, and driving sales growth. The Store Manager will lead a team, manage inventory, optimize profitability, and ensure a clean and organized store environment.
Key Responsibilities:

Store Operations:

• Oversee the daily operations of the supermarket/hypermarket, ensuring all departments are functioning efficiently.
• Monitor store cleanliness, safety, and compliance with company policies and standards.
• Ensure the store meets health and safety regulations.

Team Management:

• Recruit, train, and mentor store staff to ensure a motivated and efficient workforce.
• Schedule staff shifts and manage performance to achieve store goals.
• Provide leadership and resolve employee issues to maintain a positive work environment.

Customer Service:

• Ensure high levels of customer satisfaction by providing excellent service.
• Handle customer complaints and feedback professionally and effectively.

Inventory and Merchandising:

• Manage inventory levels to ensure adequate stock while minimizing waste.
• Oversee product placement, promotions, and merchandising to maximize sales.
• Conduct regular stock checks and ensure timely replenishment of goods.

Sales and Profitability:

• Analyze sales data to identify trends and improve performance.
• Develop strategies to achieve sales targets and increase profitability.
• Control costs, reduce shrinkage, and monitor store budgets.

Reporting:

• Prepare and present regular reports on sales, inventory, and store performance.
• Communicate effectively with senior management regarding store operations and initiatives.

Qualifications and Skills:

• Proven experience as a Store Manager, preferably in a supermarket or hypermarket setting.
• Strong leadership, organizational, and time-management skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in inventory management and point-of-sale systems.
• Analytical skills with a focus on sales and performance metrics.
• Ability to work under pressure and adapt to changing priorities.
• Bachelor’s degree in business administration, retail management, or a related field (preferred).

Benefits:

• Competitive salary.
• Accommodation and food provided by the company.
• Opportunities for career growth and development.

Job Type: Full-time

Language:

• Hindi (Preferred)

Please refer the Job description for details