Store Manager

at  Salisbury Greenhouse

JOB SUMMARY

Reporting directly to the Head of Operations, the Store Manager plays a pivotal role in driving the success of Greenhouse’s daily operations. This dynamic position entails leading department heads, optimizing workflows, and collaborating with buyers to ensure seamless inventory fulfillment.
This position offers a dynamic environment where you can make a meaningful impact on team performance, operational efficiency, and customer satisfaction. If you thrive in a leadership role and are passionate about creating an exceptional store experience, we’d love to hear from you!

QUALIFICATIONS

• Exceptional organizational and time management skills
• Superior communication and interpersonal skills
• Proven leadership capabilities with a track record of inspiring teams
• Strong ability to lead by example and uphold company standards
• Proficient in setting clear expectations and providing actionable direction

• Design and post employee schedules using PUSH Operations
• Collaborate with HR to assess and address staffing needs
• Identify and implement training programs for both new hires and current staff
• Partner with HR and other departments to develop engaging training materials
• Mentor and guide department leads to foster professional growth
• Delegate tasks effectively and ensure timely follow-ups
• Facilitate weekly staff meetings to align goals and address concerns
• Conduct annual performance evaluations for department leads
• Mediate employee conflicts and implement actionable solutions
• Address customer complaints with professionalism and promptness
• Perform regular floor tours to ensure operational excellence.
• Collaborate with the Corporate Controller to create and manage fiscal budgets
• Monitor store labour budgets and achieve monthly targets
• Oversee Health and Safety compliance by leading the Health and Safety Committee.
• Take on additional responsibilities as needed
• Other duties as required