Store Manager - The Workshop

at  iKhokha

Company Description
iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you’d expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech’s in Africa we’ve built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Durban, brace yourselves! iKhokha is on the hunt to find a Store Manager to run our retail operation in The Workshop Shopping Centre.
Are you a seasoned retail maestro ready to lead the charge and make waves? Join us and be a vital part of our success story!
As the Store Manager your primary responsibility will be to effectively manage its day-to-day operations.

QUALIFICATIONS

• National Senior Certificate
• Undergraduate Degree (Advantageous)

ADDITIONAL SKILLS:

• Experience in retail operations.
• Understanding of informal markets and in-branch retail dynamics.
• Strong commercial skills and business acumen, with the ability to execute against sales, marketing and customer service targets.
• Strong interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
• MS Office Proficiency
• Basic understanding of key stakeholders within the designated Store Location
• Sales Management against designated target
• Exposure to key stakeholders within the designated territory in which the store is based
  Additional Information

You will manage in-branch marketing activities, assisting in staff route planning for outbound initiatives, and creating revenue-generating opportunities aligned with iKhokha’s goals.
You will take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iKTribe and culture within the branch.
You will contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.