Store Manager, Tommy Hilfiger Liverpool Street

at  PVH

BE PART OF AN ICONIC STORY.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

• Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
• Identifying opportunities and collaborate with others in order to grow the business or improve performance.
• Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
• Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
• Analyzing store level reports and creating action plans to improve results.
• Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
• Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
• Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
• Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
• Make commitments and decisions on available information even under stressful and changing conditions.
• Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
• Coordinate appropriate action plans while considering consequences and budget decisions.
• Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
• Create energy and excitement around shared goals and values