Store Manager - UTC

at  Rothys

STORE MANAGER

San Diego, CA - University Town Center| |
At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 166 million single-use plastic bottles and 603,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.
Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.
At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.

• Effectively communicate Rothy’s brand story, values, and mission to customers and team members
• Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
• Build and maintain community through in store activations/events. Take part in planning and execution of 2 activations per month to drive brand awareness and incremental volume opportunities
• Collaborate with the Regional Director and proactively train the team on SOPs, store guidelines, and expectations
• Deliver customer-oriented and product insights back to the Retail and HQ team
• Report on sales, returns, and relevant store statistics with accuracy and in a timely manner. Understands how their area impacts related parts of business operations
• Hire, lead, develop and motivate an incredible team of store associates and management to deliver an excellent in-store experience for our customers; coach for high performance and closely manage employee relations concerns with values-based leadership
• Demonstrate good judgment on key work and core issues. Develop critical thinking and advanced problem-solving skills
• Execute and continuously improve our operational processes and make sure your store hits or exceeds financial expectations
• Responsible for daily staffing and payroll optimization, inventory management, and management of our internal systems to process orders and manage inventory effectively
• Partner and communicate in decision making with visual business partners to drive brand standards and optimize sales opportunities