Store Operations Manager

at  Golf Town Operating Limited Partnership

MONTHLY AND QUARTERLY AUDIT REQUIREMENTS

• Complete Monthly and Quarterly Requirements prior to deadlines. This would consist of COH, Alarm test, Health and Safety, LP, CCTV, Pin Pad, Store Audits.
• By conducting the monthly self-audit identifies training opportunities as they relate to standard operating procedures.
• In partnership with the Senior Management Team manages responsibilities to consistently achieve audit-passing score of 90%.

ESSENTIAL REQUIREMENTS AND QUALIFICATIONS:

• 5-7 years of progressive retail experience
• Visual, warehouse experience an asset
• Leads by personal example, coaching and promoting teamwork to achieve results
• Excellent communication skills with the ability to communicate with tact and diplomacy
• High energy level with a strong work ethic
• Highly sales and profit driven
• Strong sense of urgency in dealing with business and staff needs
• Displays sound judgment when faced with adversity, is nimble and flexible to adapt to changing business needs.
• Excellent organizational skills to prioritize workload in order to achieve results in a constantly changing environment

Reporting to the Store General Manager, the Operations Manager is a member of the senior management leadership team and contributes to delivering exceptional customer service and achievement of sales goals through excellence in store operations. The SOM is the second in command in store, and as such, success in the role will lead to career growth within the organization. Success in the (SOM) role looks like:

• Living Golf Town’s core values
• Commitment to and understanding the 6 success factors
• Inventory management, cash management, pricing, SFS, shrink managemen