Strategic Account Manager

at  Generation UK Ireland

Location: Hybrid - remote and office based- you will be required to attend your nearest Generation hub office in London/Leeds/ Manchester/ Birmingham 1-4 times a month (based on proximity to the offices)
You will be required to travel across England to meet with stakeholders, as well as organise and attend events.
Salary: £35,700 to £37,128 p.a. + up to 10% performance bonus based on experience
Contract: Permanent, Full time (40 hrs per week)

ABOUT THE ROLE

The Strategic Accounts Manager will work within the Partnerships team, sourcing new employers wishing to hire from our bootcamps. The Strategic Accounts Manager will manage and grow these relationships, aiming to grow the number of people being placed into jobs.
This is a role that would suit someone who is passionate about supporting our learners into life changing careers and able to inspire the same passion in employers. The role will also involve extensive research and outreach, providing an opportunity to build a wealth of knowledge on local and National businesses and channel partners.

RESPONSIBILITIES

Main Areas of Responsibilities:

Business Development

• Develop a pipeline of employers and key contacts across various sectors across England through targeted outreach and efficient sales strategies.
• Build a network of channel partners (e.g. Apprenticeship Providers/ Agencies) to maximise job opportunities for Generation graduates.
• Call and meet with prospective employers, securing their commitment to recruit learners from Generation Bootcamps and managing commercials on a “fee per hire” or longer term strategic basis.
• Ensure there are sufficient vacancies to support bootcamps at course completion (in line with targets).
• Identify and reach out to other companies, authorities, CSR groups etc, who may be able to support or promote employer outreach.
• Build promotional collateral (e.g. videos, brochures etc) that will highlight the value of Generation to employers.

• Organise and run events, meetings and presentations that will inform and inspire prospective employers.Track and report on progress regularly, escalating issues and risks as they are identified.

Onboarding Employers

• Handle all commercials (contracts, invoices etc) for each new employer.
• Ensure employers understand Generation’s processes, terms, and timings.
• Logging all new employer information, including contacts onto the internal CRM.

Account Management & Growth

• Upon graduation of each cohort, manage employers to ensure there is a robust interview and feedback mechanism in place.
• Be the point of escalation for any issues the employer raises, or any issues the cohorts are experiencing with regards to interviews / placements.
• Design and implement employer engagement activities that will keep employers updated and enthusiastic about the programmes pre / during / post placements.

• Organise and collect employer feedback, case studies and interviews.Secure ongoing commitment from existing employers, in line with targets.

Contribute to the wider success and growth of Generation in the UK & globally

• Contribute to the ongoing development of employer sourcing, onboarding, and account management processes.
• Help develop Generation’s understanding of the needs and attributes of employers, feeding this back to internal teams as appropriate.
• Contribute to the development of ROI frameworks, tools and data collection processes for existing and new job roles and oversee any necessary data collection process involving employers.

WHAT YOU BRING TO THE ROLE

We’re looking for someone who has:

• A strong sales background: Experience of working in a B2B setting, securing new business and strong negotiation abilities.
• Stakeholder Management: Confidence in managing relationships with a range of stakeholders, particularly senior stakeholders. If you have had some experience in building relationships with clients in a recruitment setting this is a bonus, but not essential.

• Exposure to working in a start-up or entrepreneurial environment, as well as some evidence of having worked independently.A network of potential employers for our programmes would be a plus.

KPIS FOR THE ROLE:

• Number of signed vacancies
• Job placement conversions
• Total income generated