Strategic Account Manager

at  Industrial Scientific

POSITION OVERVIEW

We are currently seeking a top-performing sales professional to grow Business in Canada and North Central US. The position is home office based, preferably in a Canada but will consider other locations in Central US states. The Position will be focused on expanding our portfolio of solutions with existing customers and new locations for existing customers. Primary markets are Oil and Gas, Chemicals and Utilities and Municipalities.

• Develop and maintain strategic long-term relationships with key accounts ensuring a thorough understanding of their needs and requirements to implement customized solutions.
• Expand the relationships with key accounts by continuously proposing solutions that meet their objectives.
• Measure, track and analyze key account metrics.
• Strengthen business relationships and identify opportunities within assigned accounts to accomplish organic growth.
• Main point of contact between key accounts and internal teams.
• Coordinate and facilitate regular client meetings
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Update job knowledge by participating in educational opportunities.
• Work together with other ISC personnel to find solutions to more complex issues.
• Maintaining and growing sales to existing iNet renewals.
• Increasing sales of new technology solutions into both existing and future iNet customers
• Sell solutions that contain both a hardware and software component resulting in a reasonable overall cost and highest level of personnel safety
• Gather, report and communicate customers’ feedback on service, technology and product delivery

Qualifications

SKILLS & WORK TRAITS

• Overnight travel up to 50%

Please refer the Job description for details