Strategic Account Manager

at  Rogers Communications

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
Strategic Account Manager, IoT Reseller
This position is responsible for growing revenue within the IoT segment through aggressive new logo sales activity while also growing and protecting the base of existing accounts. By being an IoT industry expert and partnering with existing accounts, the Strategic Account Manager will drive new revenue growth for Rogers’ from new and existing resell customers. This will require each Strategic Account Manager to develop unique innovative strategic plans, superior customer service and significant prospecting.

WHAT YOU’LL BE DOING:

• Actively cold-calling new logo customers for Rogers and represent and manage a very large base of accounts.
• Each Strategic Account Manager is responsible for controlling the sales process from the initial stages of finding a prospect, managing a funnel, presenting offers, closing the business, onboarding and then managing that relationship.
• Primary client relationships manger; Marshals Rogers’s resources across sales efforts.
• Comfortable working with, and presenting to, C-Level executives and senior leaders within Fortune 500 accounts and prospects.
• Deliver on annual new logo TCV quotas of $5,000,000+ while actively maintaining a base of $3,000,000-$6,000,000 in annual revenue.
• The Strategic Account Manager will become an industry vertical expert, in specific fields, including Connected Car, Security/Home Monitoring, Connected Consumer Devices, Agriculture, Healthcare, Fleet, Point of Sale, Industrial IoT, etc. It’s being an industry expert that separates the Rogers Strategic Account Manager apart from their peers.
• Capable of having business development conversations about client needs and leveraging technical engineers for more complex sales opportunities when needed.
• Work with MNOs, MVNOs, and strategic industry partners to deliver end to end solutions for Canadian deployments.
• Collaborate on the development of our future business models and product enhancements with counterparts across the organization.
• Acquire knowledge of evolving IoT global trends, including the evolution of eSIMs, Network technologies, platforms, etc and be the subject matter expert in the field of IoT.
• Use innovative selling techniques, online tools and IoT product knowledge, to help grow business within the existing base of accounts and by generating new revenue streams from net new opportunities.
• Develop account and relationship management strategies in order to gain “insider status” to protect the account from any competitive activity.
• Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.
• Travel is required to support the assigned accounts and to cold call industry verticals at industry conferences and shows. This travel requirement can vary from position to position within the IoT team.

TO PROTECT OUR PEOPLE, BRAND AND ASSETS, A PRE-EMPLOYMENT BACKGROUND CHECK WILL BE CONDUCTED. AS PART OF OUR SELECTION PROCESS, ALL CANDIDATES MUST CLEAR A CRIMINAL BACKGROUND CHECK. ADDITIONALLY, A CREDIT CHECK AND DRIVERS ABSTRACT MAY BE REQUIRED DEPENDING ON THE ROLE.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 318508
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Rogers Business