Strategic Client Consultant

at  EastPort Analytics

Strategic Client Consultant (remote is an option)
As a Consultant at Eastport, you will be instrumental in driving mission impact for our clients through effective leadership and proactive client engagement. This role requires close collaboration with clients and Eastport stakeholders to identify mission priorities and desired outcomes. Together, we will continually assess client needs, deliver valuable insights, and implement effective solutions. This position reports directly to the Director of Client Services and does not have supervisory responsibilities.

• Serve as the primary consulting lead, collaborating closely with clients to assess and define analytical objectives and to facilitate the implementation of effective solutions. Actively engage in decision-making processes with clients to ensure optimal outcomes.
• Identify opportunities to maintain and expand client relationships, deliver insights, manage expectations and desired outcomes.
• Serve as first point of contact for clients, respond to requests, and provide regular status updates.
• Collaborate with the Director of Client Services and CEO on the development and implementation of the Eastport corporate client strategy.
• Identify, capture, and execute on organic business opportunities with existing clients. Collaborate with other Eastport key stakeholders on proposal development activities, including contract proposals.
• Work with solution architects to define and deliver innovative analytic solutions to clients.
• Collaborate with data analysts and scientists to translate discovery results into mission impact for clients.
• Work alongside technical project managers to develop, execute, and implement project milestones, timelines, and budgets.