Strategic Communications Officer

at  Elections Ontario

WHO WE ARE

The Office of the Chief Electoral Officer (Elections Ontario) is an independent, non-partisan office of the Legislative Assembly of Ontario, responsible for administering provincial elections, by-elections, and referenda in Ontario. We are committed to making voting easy and accessible for all electors, while maintaining the integrity, security, and transparency of the electoral process.

JOIN OUR TEAM

The Communications division of Elections Ontario is looking for a communications professional who values teamwork, collaboration and attention to detail.
The successful incumbent will be responsible for managing two distinct websites, working with stakeholders to update digital content to align with operational processes and legislative requirements while ensuring consistency in brand to enhance user experience.

WHAT YOU NEED TO QUALIFY

• Demonstrated experience in website content management (e.g., Adobe Experience Manager)
• Experience working with stakeholders to review, update and create content ensuring consistency in messaging across multiple public-facing channels.
• Experience managing internal and external stakeholders to ensure business requirements are properly identified, documented, tested and implemented.
• Excellent attention to detail, analytical and problem-solving skills.
• Superior writing, editing, and research skills.
• Strong organizational skills.
• Knowledge of Microsoft products (e.g., Office 365 and SharePoint), and analytics tools (e.g., Google Analytics and Microsoft Clarity).
• Familiarity and understanding of the Accessibility for Ontarians with Disabilities Act (AODA).
• Must be legally entitled to work in Canada.

Reporting to the Manager, Strategic Communications, you will:

• Make website content updates ensuring consistency in messaging and branding and adherence to the French Language Services Act and the Accessibility for Ontarians with Disabilities Act (AODA).
• Work with stakeholders to review, update and create content and identify business requirements to support operational processes, projects and initiatives.
• Work with stakeholders and vendors to identify, document, implement and test fixes and enhancements to the websites.
• Develop and implement digital communication plans within identified timelines.
• Gather and analyze website analytics and create reports.
• Monitor, report, and make recommendations to improve efficiencies for website administration and analytics tools.
• Document processes and procedures for the websites, ensuring materials are always up to date.