Strategic Demo Engineer

at  Celonis SE

We’re Celonis, the global leader in Process Mining technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

THE TEAM:

The Celonis Demo Xperience team is a global team of demo engineers who collaborate with our product management, product marketing and GTM teams to create the most extraordinary experiences around our platform, enabling our Sales and Value Engineering teams to land and expand with our customers better and faster.
We create, innovate and iterate to demonstrate the most compelling ways in which our customers generate value by using our product. We articulate the functionalities, and therefore the value, of the Celonis Process Intelligence Platform via product demos and constantly push the boundaries to bring our vision to life.
The Demo Xperience at Celonis is strategic, scrappy, and tight-knit. We value leading with empathy in our interactions, working closely with each other and other teams (often deliberately delivering projects as mini teams or co-leads of two), giving back together, and making things as simple as possible.
We are looking for an exceptional candidate to join the team to help us develop powerful demos for Celonis platform, thus creating unique experiences for our customers.

THE QUALIFICATIONS YOU NEED:

• Passion for SaaS product demos, storytelling with data and customer-centric solutions
• Exceptional verbal and written communication skills in English
• Strong organizational, project and stakeholder management skills
• Proven record of thriving in a high-demand, fast-paced and cross-cultural environment
• A degree in Management and Technology, Industrial Engineering, Computer Science, Data Science, or equivalent experience.
• (Good to have) Prior experience in value / solution engineering or demo engineering

ABOUT US

Since 2011, Celonis has helped thousands of the world’s largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

THE ROLE:

As a Demo Engineer, you’ll be an expert on the Celonis Process Intelligence Platform and will be on top of our latest and greatest technology innovations. You’ll use your expert know-how and creative skills to create powerful, easy-to-use, and reliable product demos, iterate on them and bring them to life through strong narratives.

THE WORK YOU’LL DO:

• Partner closely with product management, product marketing and industry stakeholders within the organization; lead requirements gathering for your roadmap and prioritized identification of use cases based on market demand and opportunities
• Drive demo development from idea to reality across your focus industries and product lines for standard demo assets and custom demos
• Manage your delivery lifecycle from use cases, feature prioritization, storyboarding, demo asset design, configuration, QA validation, release communications to GTM enablement
• Provide deep technical knowledge and configuration of all Celonis products to our stakeholders during demo development
• Provide custom demo support for strategic opportunities and existing customers
• Monitor and respond to stakeholder inquiries; troubleshoot problems with the demo environment and collaborate with the necessary teams to solve them
• Guide the team in demo best practices, both technical and business focused
• Push the boundaries of how the best Celonis product demos look like based on continuous feedback from GTM and inclusion of our latest product innovations