Strategic Development Manager - Protection

at  GM Financial

EXPERIENCE:

• Bachelor’s Degree strongly preferred, or extensive relevant experience preferred
• In-dealership F&I experience strongly preferred
• A proven track record of quality sales performance and client satisfaction preferred

ABOUT THE ROLE:

You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved training activities. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations. You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!

IN THIS ROLE YOU WILL:

• Provide tailored F&I training for dealers in collaboration with field account representatives on GM Protection products, menu & interview process, and systems.
• Support new dealership launches, new F&I Manager training, service claims processes, overcoming objections, and business development.
• Maintain effective communication with dealers and appropriate internal partners.
• Be self-motivated with an ability to work both independently and collaboratively to drive change.
• Be mobile as this role is fully remote and may travel up to 100% of the time to dealership training assignments.
  Qualifications: