Strategic Key Accounts Director, Pharmaceutical (English/German speaker)

at  Thermo Fisher Scientific

WHO WE ARE LOOKING FOR:

• Bachelor’s degree; MBA preferred
• Advanced level of both English and German
• Many years experience working at a senior level in a sales, business development or key accounts role, with a preference for biotech/pharma sales
• Strong background in science
• Confirmed ability to maintain and grow senior level customer relationships across multiple areas like Sourcing, Production, Research, Materials Management
• Strong financial analysis, negotiation, and project management skills
• Strong leadership skills in a matrix environment
• Proven sales record
• Knowledge of Word, Excel, and PowerPoint a must; contact management software a plus
• Able and willing to travel internationally to customer locations as required
• Valid driving licence
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

• Drive corporate relationships by understanding customer life cycle and contract timeframes
• Coordinate needs and opportunity assessments across locations
• Measure customer satisfaction and develops strategies to improve
• Drive the Request for Proposal process
• Coordinate and communicate business development initiatives and strategies
• Identify target profitability, terms and conditions
• Create and manage the account strategy and implementation plan
• Conduct business reviews with customers
• Provide direction to managers/sales representatives on expectations for servicing accounts
• Drive market share improvement and identify standard marketing programs/promotions relevant to customers
• Evaluate customer performance for contract compliance