Strategic Key Accounts Manager

at  Thermo Fisher Scientific

MINIMUM REQUIREMENTS/QUALIFICATIONS:

• B.Sc. or equivalent experience in a scientific field such as biology, biochemistry, or molecular biology. Experience in a life science laboratory is preferred. An MBA or professional business education is highly desirable.
• Minimum of 5 years in a senior level account management or business development position within biotechnology, pharmaceutical, contract research or laboratory supply sectors.
• Experience working within a matrix environment and driving alignment on a common purpose despite occasionally competing/conflicting interests.
• Strong understanding of business and financial competence, including knowledge of the drivers, dynamics, and trade-offs of the P&L.
• Deep and sincere passion for crafting an inclusive, encouraging, and collaborative team environment.
• Demonstrated proficiency with computer applications, including MS Word, Excel, Outlook, PowerPoint, Teams, and similar programs.
• Positive attitude and resiliency to changing business environments.
• High level of motivation and ability/willingness to spend significant time on site at customer locations.
• Travel 0-25%.

• Accelerate growth and increase lifetime value of our relationships with new and emerging biotechs, meeting or exceeding Goal Tree metrics for success.
• Actively engage new customers by bringing to bear existing relationships to develop influential connections and identify new partnership opportunities.
• Act as the primary point of contact to streamline the customer experience, engaging divisional colleagues as necessary.
• Translate deep customer insights into meaningful partnership opportunities that deliver value to both our customers and Thermo Fisher.
• Lead the AMTs in demonstrating our wide range of capabilities to craft innovative, science- and customer-focused solutions for territory and account strategy.
• Develop strong, influential relationships with a wide network of internal and external collaborators, enabling our divisional colleagues to connect with customers.
• Work closely with customers and industry organizations to develop a deep understanding of focus technology areas and organizational imperatives, as well as the competitive landscape.
• Act as the primary interface between our strategic partners and Thermo Fisher, sourcing new needs/opportunities and supporting resolution of critical issues.
• Formulate and recommend pricing strategies and negotiate complex deal structures.
• Build a successful, inclusive, and trustworthy work environment that fosters our 4i values.