Strategic Product Designer (m/f/d) Hardware Focus

at  EOS of North America Inc

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Strategic Design Team in Krailling (remote/hybrid working possible)
At EOS, we’re more than just a team; we’re a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

• Represent the customer throughout hardware, software, and service solution development, ensuring a user-centric approach in the solution development and delivery process in product, workflow, and training design.
• Support Product Management and Engineering to strategically prioritize hardware user requirements within a product development and testing process.
• Conduct market and ethnographic research and contextual design investigations to developing actionable insights and translate them into opportunity areas.
• Improve frameworks for gathering, managing and integrating customer and user feedback into the development process of solutions / product roadmaps.
• Collaborate on Cross-functional UX and CX projects to identify and implement measures that enhance our customer experience.
• Demonstrate excellent presentation and storytelling skills, including the ability to deliver compelling board presentations & bring research to life (e.g. through personas, customer journeys, service models etc.).

Your Talents

• Completed studies in Engineering, Design, Product Management or a related field and a strong background in contextual market and solution adoption investigations.
• Proven experience in a strategic or experience design, ideally in a hardware or machine manufacturing context.
• Project management of hardware & software as well as technical development with an experience design focus.
• Excellent analytical skills with the ability to translate research findings into actionable insights and new business models as well as driving strategic cultural and digital change programs.
• Proficiency in creating personas, customer journeys, system maps, and other visual communication tools as well as driving UX and CX strategies within complex projects.

Our Benefits

• Flexible working time models, 30 days of vacation
• Travel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles
• Childcare allowance
• Possibility of personal timeout
• Health offerings, Company restaurant
• Learning & Development Opportunities (e.g. through our LMS)
• Corporate Benefits for employees

Are you in?
We are looking forward to your application via our online system! If you have any questions, feel free to contact Jette Dietrich via
recruiting@eos.info
.
Please understand that we cannot accept applications by e-mail.
Our Vision:
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.
We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN

Please refer the Job description for details