Strategic Relationship Manager

at  Verizon

WHEN YOU JOIN VERIZON

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

The Strategic Relationship Manager role requires a self-motivated individual who is committed to managing and executing our customer retention strategy.
Operating within the Verizon Business group in Europe, your focus will be on building strong working relationships with our customers, to maximise the value of the partnership we have, help ensure the extension of business agreements and identify new business opportunities within these existing accounts. The client experience will be in your hands as you engage with existing customers to drive business success and protect our revenue base.

Responsibilities:

• Achieving sales objectives and renewal targets through working with existing business customers.
• Serving as a key link between clients and our internal groups: Sales, Pricing, Contract Management etc.
• Developing strong internal working relationships with colleagues in other functions, to enable a smooth and efficient contract extension process.
• Executing customer offerings and driving deal velocity for Verizon Business.
• Presenting proposals to customers, negotiation of winning outcomes for both Verizon and our customers, and assisting in the removal of factors inhibiting contract renewal.
• Managing renewal processes, from customer engagement through to quote and order, defending Verizon revenue, limiting loss and reducing write-down.