Strategy & Business Change Consultant

at  ING

The Wholesale Banking growth strategy is to provide a distinctive banking experience and foster long-term partnerships with corporate clients and financial institutions. Our ‘ING differences’ offer unique value to clients in three key areas:
1. Global reach with local experts
2. Sector expertise
3. Sustainability focus
To achieve this, a transparent and consistent WB Global roadmap needs to be designed and delivered, making the Transformation Management function a critical enabler for our Wholesale Banking Growth Strategy and (digital) transformation.

ABOUT US

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!

• Executing assignments in the area of:
• Value propositions defining the appropriate service model for a specific customer target group, covering products, processes and channels
• Strategic option analysis for complex decision making, e.g. scenario and benefits and cost / effort comparisons
• Operating Model review and (re)design outlining how the organization can best be organized to deliver on the strategy and objectives
• Organizational (re)design and transformation with focus on Target Operating Models (including Governance) and maturity assessments
• (Regulatory) impact assessment
• Problem root cause and resolution analysis
• Impact assessments exploring strategic themes or concepts (such as e.g. industry developments, regulations) and a plan of approach to address the required changes
• Strategic alignment defining the mission and vision of an organizational entity to provide strategic direction, a prioritized roadmap and team engagement
• Stand-alone business cases and data analysis
• Translate overall transformation strategy for the product lines into short & longer-term business objectives and quantify business outcomes & budgets.
• You set the standard for your expertise area and are responsible for contributing to developing, innovating and safeguarding knowledge in the field of your expertise.
• You own and develop the methodologies (templates, documents etc) to support Target Operating Model or other type of assignments, to ensure re-use and leverage in-house expertise
• You tackle complex business challenges based on a good understanding of our strategy, organization, Way of Working and IT architecture. You tackle these challenges by organizing deep dives and/or assessments throughout the organization with, including assessing the current state, identifying issues, defining the future state and drafting clear recommendations.
• Develop, maintain & monitor the contribution of the product lines, sales and Operations towards the overall strategic roadmap. Create alignment across tribes/the wider organization on strategic themes to this end. Actively manage external/internal stakeholders and create commitment and engagement to the transformation.
• Supporting the Head of Transformation Management in drafting clear presentations on various topics for senior management up and until MBB-level.
• Proactively manage projects reconciling various stakeholders’ agendas, anticipating issues and providing quantitatively backed up solutions. You provide high quality information to drive informed decision making as a trusted advisor.
• Translate overall transformation strategy for the product lines into short & longer-term business objectives and quantify business outcomes & budgets.
• Manage designing high/strategic impact transformational program architecture, development and refinement of multiple solutions.
• Ensure integration of key activities or projects across the wider organization. For this purpose coach the organization in improving (agile) maturity for delivery on chain level.
• Develop, maintain & monitor the contribution of the product lines, sales and Operations towards the overall strategic roadmap. Create alignment across tribes/the wider organization on strategic themes to this end. Actively manage external/internal stakeholders and create commitment and engagement to the transformation.
• Assure progress by tracking dependencies, milestones and critical path to ensure successful delivery of the transformational objectives; actively help managing issues and impediments.
• Supporting the COE Lead Transformation Management in coordinating ad hoc/high priority requests from Senior management and improvement initiatives.
  There has never been a more interesting time to work at ING Wholesale Banking. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. For this role we offer;
  We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation