Strategy Director

at  Infosys

ABOUT US

We are a Human Experience Company. Human experience is not just what we do, it’s who we are — a highly collaborative collection of global experts building experiences that can help transform businesses. And because we are powered by Infosys, we have the skills and scale to build anything we can imagine, and to deliver it anywhere in the world.
Brand Engagement: we create fully integrated campaigns that live on the largest media stages. Customer Experience: we design next-generation products, services and experiences that drive brand engagement and growth end to end. Commerce: we believe there is no store of the future, only the consumer of the future.
To learn more about us and see our work visit https://wongdoody.com/. To learn more about job opportunities, please visit our Careers page at http://www.wongdoody.com/careers/

SUMMARY

As an HX company, we believe to solve a business problem, we must solve a human problem. By doing so, we will create better human experiences that deliver business results. Our strategists are essential in finding and solving that human problem.
WONGDOODY Europe is seeking an Associate Strategy Director for our London Studio. The strategist is essential in the early stages of an engagement (which may be pre or post sale) in which the outlines of what we are trying to achieve for the client may be opaque – although the business imperative is clear. The strategist will assess the situation through a number of lenses, identify the clear area of opportunity and establish the frameworks that will help guide us to the best outcome – not just in the early stages but throughout the project – to deliver successful human and business outcomes.
Our Digital Strategists work with a diverse, wide ranging team including business and data analysts, experience designers, other digital strategists and technologists across a range of geographies. It is critical that the Strategist make clients and team members feel both comfortable with and engaged in the entire design process, whilst also ensuring that strategic considerations are integral at each step of the initiative. The Associate Strategy Director will have their own deliverables / responsibilities and will also closely with the UX team to help define the product / service that will be created which will uphold the strategic imperative on co-owned deliverables.
The Digital Strategist works independently with supervision from an Associate Strategy Director. They should be pro-active and independent in running their aspect of smaller projects / pitches whilst also supporting larger strategy teams on larger more complex projects. Always feeling confident that they are part of a supportive whole.

YOU ARE:

Someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies (Europe mainly). You bring to the organisation the following competencies:

• Strong academic performance
• Superb verbal, written, presentation and interpersonal communication skills.
• A self starting and collaborative attitude
• Flexible thinking, highly adaptable attitude, and able to juggle competing priorities with ease
• Business development acumen, to identify further opportunities and help grow our practise
• Experience in understanding market problems and developing strategic recommendations which deliver on growth opportunities through bringing products or services to market
• Hands-on research expertise, from ethnographic and other qualitative research methods to quantitative methods (surveys, focus groups, quantitative analysis)
• Experience distilling research into concrete areas of opportunity/hypothesis
• Experience designing and facilitating workshops and activities for clients and colleagues in both large and small groups
• A passion for creating market leading digital experiences
• Knowledge of presentation tools, such as Keynote and PowerPoint
• A sense of humour!

YOUR EXPERIENCE INCLUDES:

• Extensive experience in assessing people’s needs and behaviours as end consumers, employees or partners
• Extensive digital product and /or service experience (6/10 years ideally more)
• Extensive experience in digital product and service experience design and the type of support an experience design team needs to create an experience which will deliver against a strategy you have created
• Management of 1 or more people
• Growing an account as a lead strategist supporting an account/engagement lead
• Working with a range of different ‘teams’ collaborating to drive strategic outcomes
• Digital practice within one or more of the following:
• Big Consulting organisation
• Digital practice (product development) within advertising holding company or major agency
• Digital/design practice within client side

The Strategy Director at WONGDOODY Europe will be responsible for:
Collecting and analysing data to clearly frame an opportunity/challenge into a concrete brief or value proposition– with linked KPI’s which the wider team can start to ideate around. This could be for a pitch or a project.
Supporting a cross functional team through the process of ideating, prototyping and ultimately scaling a digital solution which meets the original business and end user consumer need. Acting as their guide to ensure they don’t deviate from the initial strategic imperative that the strategist identified.
Working closely with the UX team to express the strategy within the digital product / service – shared responsibilities include user research, facilitating workshops, creating personas and user journeys, ideation and testing.