Find Your Limitless with Reliance
By joining Reliance as a Strategy & Innovation Manager you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Ongoing research of the home services market to identify new product and category opportunities.
• Generate and pilot innovative ideas to promote Reliance brand and our products.
• Overall management of the Product Innovation process from idea generation through to launch
• Support in the coordination of annual marketing planning and executive results reporting.
• Lead research initiatives including but not limited to, brand awareness studies, concept testing, and user acceptance testing.
• Collaborate with other departments, such as sales, product development, and customer success, to ensure marketing efforts align with overall company goals.
• Develop and track key performance indicators (KPIs) to measure the success of marketing campaigns and initiatives.

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs.
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company.
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.
• And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
• Bachelor’s degree in marketing, business administration, or a related field.
• Minimum of 3 years progressive experience in a related Marketing field preferably in the consumer industry
• Strategic thinking: The capacity to analyze market trends, identify opportunities, and develop long-term plans to drive business growth.
• Communication: Excellent written and verbal communication skills to effectively convey marketing messages and collaborate with internal and external stakeholders
• Project management: The ability to plan, organize, and manage resources to successfully execute marketing campaigns and initiatives.
• Data analysis: The capacity to analyze and interpret marketing data to make informed decisions and optimize marketing strategies.
• Creativity: The ability to think outside the box and develop innovative marketing ideas and campaigns

Why Reliance?
Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing! We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It’s our team members and their relentless focus on the business, each other, and our customers that makes us great.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Ongoing research of the home services market to identify new product and category opportunities.
• Generate and pilot innovative ideas to promote Reliance brand and our products.
• Overall management of the Product Innovation process from idea generation through to launch
• Support in the coordination of annual marketing planning and executive results reporting.
• Lead research initiatives including but not limited to, brand awareness studies, concept testing, and user acceptance testing.
• Collaborate with other departments, such as sales, product development, and customer success, to ensure marketing efforts align with overall company goals.
• Develop and track key performance indicators (KPIs) to measure the success of marketing campaigns and initiatives