Student and Graduate Outcomes Manager

at  University of Derby

JOB DETAILS

Department
Business Engagement & Employability
Responsible to
Head of Careers and Employability
Location
Kedleston Road, Derby Campus
Salary
£36,725 to £39,800 per annum (For exceptional performers, there is scope for further progression up to £50,600 per annum)
Closing date
Sunday 15 September 2024
Contract type
Permanent
Post type
Full-time
Adaptive working type
Hybrid
This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.
Reference
0186-24
About the University
We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.
The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.
Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.
About the role
The Student and Graduate Outcomes Manager will be responsible for the University of Derby in meeting its statutory requirement to provide datasets on graduates. You will understand and support student career progression, ensuring relevant contact information is collected. You’ll support the Careers and Employment Service in delivering data quality, identifying improvements, and related processes. This will include analysis, documenting data and Graduate Outcomes related processes, which adhere to and support University and external regulations. This post is of strategic importance to the University, and as such, you will be working with a large cross section of the University.

Principal accountabilities

• Working strategically and collaboratively to project manage the Graduate Outcomes cycle: Manage and coordinate a robust and sustainable approach to data management, data cleansing processes and data quality to provide internal reassurances and meet HESA requirements for the submission of contact details and auditing of Standard Occupational Classification for Graduate Outcomes; Work across departments to implement or enhance processes to ascertain up to date student and graduate contact details, in line with HESA regulations; Assess current systems/software for cleaning and storing contact information and taking measured steps to enhance and develop processes; Prepare regular internal and external reports and communicate Graduate Outcomes activity in a variety of mediums; Gather information and data, including sensitive data and qualitative and quantitative feedback. Collaborate with Strategic Insight and Planning team on Graduate Outcomes analysis and reporting; Make appropriate use of data, metrics, and benchmarking intelligence; Working across the university, to provide advice on policy and processes, develop procedures, and implement plans in line with GDPR, legal and compliancy requirements. Establish and maintain links with regulatory bodies.
• Use relevant software tools and reporting mechanisms to capture planned student destinations, targeting students who are in ‘most-need’ of Careers and Employability support.
• Keep informed of HESA guidance on data protocols and data protection. Working with Head of Careers and Employability and the University’s Legal and Data Protection teams to devise procedures and protocols for the compliant submission and use and dissemination of Graduate Outcomes data both internally and externally. Communicate these requirements to users of the data.
• Provide training for academic and professional service staff on Graduate Outcomes, including updating and maintaining the staff Graduate Outcomes SharePoint pages.
• Provide guidance to the Senior Digital Officer on recommended HESA Graduate Outcomes communications throughout the cohort cycles.
• Work collaboratively with the Development and Alumni Relations Office and Graduate Outcome College Champions to curate and streamline communications, case studies and success campaigns of our graduates.
• Co-create awareness campaigns of Graduate Outcomes during the student journey to increase survey engagement. To be accountable for the implementation of plans, achievement of targets and standards of evaluating practice.
• Contribute to Careers and Employment Service planning, strategic direction, policies, and service design within the framework of University Strategy Plans.
• Contribute and report on monthly lead indicators and Institutional Success Measures (ISM’s) in collaboration with Strategic Insights and Planning team.
• Develop and maintain expert understanding of the University of Derby graduate experience; sector developments, benchmarks, and best practice; and regulatory requirements.
• Respond to Graduate Outcomes enquiries from university staff and external stakeholders as appropriate
• Contribute to University response to feedback and consultations on the development of the survey, quality issues and methodology.
• Address developments on a national level around careers and employability activity, contributing to national and regional workshops, conferences, projects and publications.
• Establish and maintain sector knowledge. Share knowledge, encourage new ideas and appropriate response to emerging external requirements.
• Manage the Graduate Outcomes Project Assistant.
• Work in accordance with university policies and procedures (including Equality and Diversity and Data Management), promote social mobility, equality and diversity for students and staff and sustain an inclusive environment.

Person specification

QUALIFICATIONS

• Undergraduate degree or equivalent relevant qualification.

EXPERIENCE

• Experience of successfully leading and implementing service plans and monitoring performance against targets/standards.
• Experience in designing solutions which meet student and graduate needs.
• Experience of building successful networks both internally and externally.
• Experience of interpretating and communicating complex data.
• Experience of people management and collaborating with stakeholders.

SKILLS, KNOWLEDGE & ABILITIES

• Excellent communication (written and verbal), including strong negotiation and influencing skills.
• Knowledge of the graduate employment market.
• High level of analytical skill and critical thinking.
• A collaborative approach and ability to influence and motivate.
• Commitment to achieving high quality experiences and outcomes for all service users, drives to achieve excellence in their own work and the work of others.
• Future focussed and innovative, able to effectively draw on professional practice, awareness of sector, established internal and external networks, in order to proactively lead the team to develop shared innovative approaches to work and service design and to evidence their impact.
• Confident to engage others, work across teams and with students and other service users to cocreate and co-design solutions to challenges.

BUSINESS REQUIREMENTS

• A flexible approach to working will be required including occasional evening and weekend working.
• Evidence of continued professional development.

QUALIFICATIONS

• Project management qualification or equivalent experience.

EXPERIENCE

• Previous experience in student and graduate employability.
• Experience of authoring, editing and proof-reading strategic papers.
• Experience of compliance led work e.g., GDPR.

SKILLS, KNOWLEDGE AND ABILITIES

• Knowledge and understanding of the quality standards and external requirements relevant to the role, including Office for Students and Higher Education Statistics Agency.

Benefits

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Discounted access to Devonshire Spa
• Holiday trading
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development

Find out more about rewards and benefitsFind out more about rewards and benefits
Key contact
For further information and informal enquiries regarding the role, please contact James Goodwin, Interim Head of Careers and Employability via j.goodwin@derby.ac.uk or Anna Lisles, College Careers Partner via a.lisles@derby.ac.uk
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.
Seize the opportunity to shape the future, apply now

• Working strategically and collaboratively to project manage the Graduate Outcomes cycle: Manage and coordinate a robust and sustainable approach to data management, data cleansing processes and data quality to provide internal reassurances and meet HESA requirements for the submission of contact details and auditing of Standard Occupational Classification for Graduate Outcomes; Work across departments to implement or enhance processes to ascertain up to date student and graduate contact details, in line with HESA regulations; Assess current systems/software for cleaning and storing contact information and taking measured steps to enhance and develop processes; Prepare regular internal and external reports and communicate Graduate Outcomes activity in a variety of mediums; Gather information and data, including sensitive data and qualitative and quantitative feedback. Collaborate with Strategic Insight and Planning team on Graduate Outcomes analysis and reporting; Make appropriate use of data, metrics, and benchmarking intelligence; Working across the university, to provide advice on policy and processes, develop procedures, and implement plans in line with GDPR, legal and compliancy requirements. Establish and maintain links with regulatory bodies.
• Use relevant software tools and reporting mechanisms to capture planned student destinations, targeting students who are in ‘most-need’ of Careers and Employability support.
• Keep informed of HESA guidance on data protocols and data protection. Working with Head of Careers and Employability and the University’s Legal and Data Protection teams to devise procedures and protocols for the compliant submission and use and dissemination of Graduate Outcomes data both internally and externally. Communicate these requirements to users of the data.
• Provide training for academic and professional service staff on Graduate Outcomes, including updating and maintaining the staff Graduate Outcomes SharePoint pages.
• Provide guidance to the Senior Digital Officer on recommended HESA Graduate Outcomes communications throughout the cohort cycles.
• Work collaboratively with the Development and Alumni Relations Office and Graduate Outcome College Champions to curate and streamline communications, case studies and success campaigns of our graduates.
• Co-create awareness campaigns of Graduate Outcomes during the student journey to increase survey engagement. To be accountable for the implementation of plans, achievement of targets and standards of evaluating practice.
• Contribute to Careers and Employment Service planning, strategic direction, policies, and service design within the framework of University Strategy Plans.
• Contribute and report on monthly lead indicators and Institutional Success Measures (ISM’s) in collaboration with Strategic Insights and Planning team.
• Develop and maintain expert understanding of the University of Derby graduate experience; sector developments, benchmarks, and best practice; and regulatory requirements.
• Respond to Graduate Outcomes enquiries from university staff and external stakeholders as appropriate
• Contribute to University response to feedback and consultations on the development of the survey, quality issues and methodology.
• Address developments on a national level around careers and employability activity, contributing to national and regional workshops, conferences, projects and publications.
• Establish and maintain sector knowledge. Share knowledge, encourage new ideas and appropriate response to emerging external requirements.
• Manage the Graduate Outcomes Project Assistant.
• Work in accordance with university policies and procedures (including Equality and Diversity and Data Management), promote social mobility, equality and diversity for students and staff and sustain an inclusive environment