Student - Control Dispatch (Field Operations & OPE)

at  Tbaytel

COMPANY BIOGRAPHY

Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition programs, educational training, work-life balance and career growth opportunities.

POSITION SUMMARY

Working as part of the Control Dispatch team, the Control Dispatch Center student will be primarily responsible for the following

MINIMUM QUALIFICATIONS

• Completed high school diploma and currently enrolled in college or university
• Proficient with typing and data entry
• High accuracy skills and attention to detail
• Proficient computer skills in various software applications, including databases
• Able to work independently and in a team environment
• Ability to multitask and manage constant interruptions
• Must posses excellent communication skills
• Demonstrates professionalism

• Enter daily schedules into workforce management system
• Maintain records of all outstanding work assigned
• Database management, files and maintains both paper and electronic filing systems
• Prepare work order completion forms
• Maintain and update customer and system records related to Dispatch Control and Construction systems
• Compiles, sorts and verifies accuracy of data to be entered into internal systems
• Perform administrative tasks such as generating reports, producing trouble statistics, and auditing records
• Perform other related duties as assigned